Updated: October 23, 2023
Listen to this episode:
Get a copy of the Credit Perceptions Index Report:
The Credit Perception Index Report uncovers valuable, nuanced perceptions and attitudes toward credit products among segmented Filipino populations, providing actionable data for more personalized strategies that help cultivate transparency and build trust. Get it here.
What you’ll hear in this episode:
In this episode, we are joined by Ms. Pia Arellano of TransUnion Philippines to talk about how Filipinos perceive utang or credit.
Specifically, you’ll hear insights from the Credit Perception Index Report that was done by TransUnion Philippines.
We discussed the Filipino mindset when it comes to credit, consumer behaviors, and the importance of financial education and financial inclusion to help Filipinos take advantage of credit.
Excerpts and Highlights:
“There seems to be a very high correlation between knowledge and awareness and trust. The more knowledgable you are about credit or a particular credit product, the more you will trust it.” –Pia Arellano
“In the past couple of years, we’ve probably been able to facilitate more than 3 million loans to people who’ve never had credit. And when we were tracking the performance, it was actually very, very good and quite comparable to people who are already credit-mature.” –Pia Arellano
“Credit is not bad if you’re responsible about it. Credit can open doors and really support economic growth and really promotes a virtuous cycle if used responsibly.” –Pia Arellano
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